CLOSE YOUR EYES fans in Indonesia have now lost both of the group's scheduled shows in the country, the second one with four days' notice.
CLOSE YOUR EYES' Jakarta Show Is Cancelled — Here's What Happened
On August 26, 2026, promoter Maryhouse Media cancelled CLOSE YOUR EYES' August 30 concert at Hall Basket GBK in Senayan, Jakarta, citing safety and security considerations tied to road closures and movement restrictions near the DPR RI complex ahead of August 27 protests . It follows the August 8 cancellation of the August 28 Surabaya date at Jatim Expo . No rescheduled Jakarta date has been announced.
"As the local promoter, our highest priority is to ensure the safety and well-being of all attendees, artists, venue personnel, and staff," — Maryhouse Media, official statement (source: Maryhouse Media)
Timeline: From Announcement to Double Cancellation
CLOSE YOUR EYES' Indonesian run collapsed over 54 days, from announcement to total cancellation. The two dates were revealed on July 3, 2026 as the group's first visit to Indonesia — Surabaya at Jatim Expo on August 28 and Jakarta at Hall Basket Senayan on August 30 . Neither show happened. Promoter Maryhouse Media cancelled Surabaya on August 8 and Jakarta on August 26, meaning Indonesian CLOSERs lost both domestic dates inside a single month.
The Surabaya cancellation, announced on Saturday, August 8, 2026, cited "kondisi lokal yang tidak terduga di luar kendali penyelenggara" — unforeseen local conditions beyond the organizer's control . In the same notice, Maryhouse stated that the Jakarta performance would proceed as scheduled — an assurance the promoter reversed 18 days later .
Surabaya buyers were given a window running from August 8 to 22:00 WIB on Friday, August 15, 2026, with no late applications accepted, to choose between two options: a full refund of the ticket face value excluding administrative and platform fees, after which the ticket was voided; or a free transfer to the Jakarta show in the same category, plus one complimentary Silver ticket for a companion . That mechanism is why the August 26 cancellation stranded two distinct groups at once — original Jakarta buyers, and Surabaya buyers who had migrated their tickets specifically on the promoter's assurance. The number of transferred ticket holders has not been disclosed .
| Date (2026) | Event | Stated reason / detail |
|---|---|---|
| July 3 | Indonesia dates announced: Surabaya (Aug 28, Jatim Expo) and Jakarta (Aug 30, Hall Basket Senayan) | CYE's first visit to Indonesia |
| August 8 (Sat) | Surabaya date cancelled; Jakarta confirmed to proceed | "Unforeseen local conditions beyond the organizer's control" |
| August 8–15 (22:00 WIB) | Surabaya buyer election window closes | Full refund (excl. admin/platform fees) or free transfer to Jakarta + bonus Silver ticket |
| August 26 (Wed) | Jakarta date cancelled, four days before showtime | "Safety and security considerations"; no reschedule announced |
Why It Matters: The Security Backdrop Behind the Call
The Jakarta cancellation turns on geography. Hall Basket sits inside the Gelora Bung Karno sports precinct in Senayan, immediately adjacent to the DPR/MPR parliamentary complex — the two were planned as a single integrated Senayan development — where demonstrations were notified for August 27, 2026 . At that distance, access control, road closures and movement restrictions applied to the parliament do not stay at the parliament — they shape how ticket holders arrive at and leave a venue three nights later. Maryhouse Media said it had received updated security advisories and official risk assessments covering exactly those controls in the areas surrounding Senayan and the DPR RI complex during the week of the event, and concluded a safe show was not possible .
The demonstrations themselves were, on paper, modest. Jakarta Metro Police (Polda Metro Jaya) logged notified actions spanning August 20–28, 2026, with notification letters from DPP Brigade Merah Putih Indonesia and Aliansi Tiga Pilar Demokrasi Bogor Raya at roughly 100–200 people each , later joined by Aliansi Masyarakat Pati Bersatu and Aliansi Masyarakat Putih — an estimated combined turnout of around 500 people demanding passage of the Asset Forfeiture Bill (RUU Perampasan Aset) and the death penalty for corruptors .
Police messaging was noticeably calmer than the promoter's. Polda Metro Jaya publicly described Jakarta as aman dan kondusif — safe and conducive — and said traffic engineering would be situational rather than blanket closures imposed from the outset.
"On August 24 alone we are securing 71 aspiration-delivery activities plus 16 other public activities, including music concerts, which will proceed normally." — Polda Metro Jaya public statement, August 24, 2026 (source: Indonesian National Police)
ANTARA, citing Polda Metro Jaya traffic officers, reported that Jakarta traffic was generally normal on August 26, with diversions applied situationally and personnel staged at points including the DPR and routes toward the Presidential Palace . Foreign advisories read differently: the U.S. Embassy in Jakarta issued a demonstration alert for August 27 listing the DPR/MPR complex among protest sites from 10:00 a.m., warning of increased police presence, road closures and traffic disruption, and advising people to avoid the area .
These readings are not strictly contradictory. A city can stay broadly operational while a promoter judges one specific event's crowd flow, artist logistics, VIP soundcheck and hi-bye operations, and venue ingress to carry unacceptable risk. But the gap is real, and Korean and Indonesian outlets picked at it — Soompi and others noted the distance between promoter caution and police reassurance, with Indonesian fans framing the twin losses as political turmoil and frustration over the government's crisis handling spilling into their access to entertainment. Which specific document or agency drove the decision, and whether any authority formally recommended cancellation, remains unconfirmed in publicly accessible sources.
Ticketing and Refunds: What Jakarta and Surabaya Buyers Need to Know
Jakarta tickets for [BEYOND YOUR EYES] were sold exclusively through Tiptip, which Maryhouse Media identified as the official ticketing partner, and refund handling for the cancelled August 30, 2026 show runs through that same channel . Reporting on the cancellation notice states that detailed refund procedures, application methods, and processing timelines were to be emailed to registered ticket holders within three business days, with support handled by Tiptip customer service . Buyers who have not received that email should check the address registered at purchase before opening a support ticket.
Published Jakarta prices ran from Rp1,100,000 for Silver to Rp2,800,000 for VIP CAT 1, all quoted before taxes and fees .
| Category | Seating | Price (before tax/fees) | Fan benefits |
|---|---|---|---|
| VIP CAT 1 | Festival | Rp2,800,000 | Soundcheck, hi-bye, lanyard, photocard set, signed-item lucky draw |
| VIP CAT 3 | Seated | Rp2,600,000 | Soundcheck, hi-bye, lanyard, photocard set, signed-item lucky draw |
| VIP CAT 2 | Festival | Rp2,200,000 | Soundcheck, hi-bye, lanyard, photocard set, signed-item lucky draw |
| Gold | Seated | Rp1,700,000 | Reduced benefit set |
| Silver | Seated | Rp1,100,000 | Reduced benefit set |
Two questions remain unresolved in the publicly available material. First, it is not clearly established whether taxes, platform, and administrative fees are refundable alongside the ticket face value — a live concern given that the earlier Surabaya refund route explicitly excluded administrative and platform fees from reimbursement . Second, buyers who moved a Surabaya ticket to Jakarta before the 22:00 WIB deadline on August 15, 2026 have no stated guidance on whether their refund follows the Surabaya terms or the Jakarta ones, or how the complimentary Silver ticket issued with those transfers is treated .
The scale of the disruption is also undisclosed. Neither Maryhouse Media nor Tiptip has published the number of Jakarta buyers affected, and the count of Surabaya holders who transferred rather than took a refund has never been released . Until Tiptip publishes the fee treatment in writing, holders are advised to retain their booking confirmation, transaction ID, and any transfer-approval email from the August 8–15 window as proof of purchase value.
Where the Rest of the BEYOND YOUR EYES Tour Stands
Only the Indonesian leg has been cancelled — the rest of 2026 CLOSE YOUR EYES 1ST TOUR [BEYOND YOUR EYES] is proceeding as scheduled. The tour opened with two nights at Olympic Hall in Seoul's Olympic Park on January 31 and February 1, 2026 , and a North American leg runs across roughly eight dates in October and November 2026 . Neither Maryhouse Media nor Uncore has indicated that the Jakarta call affects any other stop.
Announced North American dates include Atlanta's Variety Playhouse on October 21 and Orlando's The Plaza Live on October 29, alongside Los Angeles, Dallas, Chicago and New York . Those shows sit outside the Senayan security context entirely, which is the distinction worth holding onto: the reason given in Jakarta was venue-specific access and crowd movement near the DPR/MPR complex, not a tour-wide production or health problem.
The commercial backdrop explains why the Indonesian loss stung. CLOSE YOUR EYES was named Billboard's K-Pop Rookie of the Month for December 2025, and its release blackout sold more than 570,000 copies in its first week — the highest first-week figure among boy groups that debuted in 2025 . A group at that scale on a first world tour rarely leaves a market unvisited for long.
The concrete takeaway: no rescheduled Jakarta date exists as of August 27, 2026 . Indonesian CLOSERs should watch Maryhouse Media's and the group's official channels for a make-good announcement rather than assuming a return date, while ticket holders elsewhere have no reason to expect changes to their own shows.
Frequently asked questions
Why was the CLOSE YOUR EYES Jakarta concert cancelled?
Indonesian promoter Maryhouse Media cancelled the August 30, 2026 show at Hall Basket GBK in Senayan, Jakarta, citing "safety and security considerations," announced on August 26, 2026 . The promoter said it had received updated security advisories and official risk assessments describing enhanced security controls, road closures, and movement restrictions around Senayan and the DPR RI parliament complex during the event week — the venue sits immediately adjacent to the DPR/MPR complex . Which specific government document or agency drove the decision has not been established in publicly accessible sources.
Will the Jakarta show be rescheduled?
No rescheduled date has been announced. As of August 27, 2026, neither Maryhouse Media nor CLOSE YOUR EYES' label Uncore has published a make-good date, a replacement venue, or a timeline for deciding one . The cancellation notice addressed refunds rather than postponement, which is the standard signal that the date was cancelled outright rather than moved. Fans should treat a return visit as unconfirmed and watch the promoter's official channels for any announcement.
How do I get a refund for CLOSE YOUR EYES Jakarta tickets?
Jakarta tickets were sold exclusively through Tiptip, the official ticketing partner named by Maryhouse Media . Reporting on the cancellation notice states that detailed refund procedures, application methods, and processing timelines would be emailed to registered ticket holders within three business days, with support handled through Tiptip customer service . The official material does not clearly state whether taxes, platform, and administrative fees are refundable, or which rules apply to tickets transferred from Surabaya. Use the registered purchase email address and check spam folders.
What happened to the Surabaya CLOSE YOUR EYES concert?
The Surabaya date at Jatim Expo, scheduled for August 28, 2026, was cancelled on Saturday, August 8, 2026, with Maryhouse Media citing "kondisi lokal yang tidak terduga di luar kendali penyelenggara" — unforeseen local conditions beyond the organizer's control . Buyers had two options: a full refund of ticket face value excluding administrative and platform fees, or a free transfer to the Jakarta show in the same category plus one complimentary Silver ticket for a companion. Both request forms closed at 22:00 WIB on Friday, August 15, 2026, with no late applications accepted .
Is the rest of the BEYOND YOUR EYES tour affected?
No. Only the two Indonesian dates were cancelled. The tour opened with two nights at Olympic Hall in Seoul's Olympic Park on January 31 and February 1, 2026, and the North American leg runs October–November 2026 across roughly eight dates, including Atlanta's Variety Playhouse on October 21 and Orlando's The Plaza Live on October 29, alongside Los Angeles, Dallas, Chicago, and New York . The cancellation rationale was specific to conditions around Senayan, so ticket holders in other markets have no reason to expect changes.
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This article was written using information collected and analyzed by NAMANE's in-house K-pop research AI engine. We use AI technology to bring you faster, broader coverage, and in the process some details may occasionally differ from the latest facts. For important information such as dates, venues, and prices, please double-check with official sources.
